Finished Book 1: QBQ

I had gotten this book at the conference I attended in Tennessee a couple of weeks ago (see my post at http://tinyurl.com/3ftkw8m). It looked intriguing, had an unusual title and it came from an organization I highly respected - they GAVE it to me, so I figured it would be helpful to read it. Plus it was very small - a quick read.

QBQ (which stand for the Question behind the Question) is a book all about personal accountability. It forces you to take a hard look at yourself - your behaviors, attitudes and thoughts - so that you ask questions that will prompt solutions, not endless complaining and fingerpointing. It's basic premise rests on a 3 legged stool:

1) Your questions should start with What or How, not who or when. Instead of asking 'who's fault is it that this wasn't completed' or 'when am I going to get the budget I need', the QBQ would ask 'What can I do to help resolve this' or 'How can I be a part of the solution'.

2) Your question should always contain an 'I'. How can I help. What can I do.

3) Finally, your questions should always contain an action. Words like do, solve, help, tackle, overcome, contribute, make the team better, make it happen, achieve the goal, accomplish, etc. are all a part of the QBQ.

There is no single QBQ. There are lots of examples of them, though, that John Miller poses in a helpful chapter near the end.

I found the book a helpful reminder of my personal responsibility for my own life, my leadership, and my circle of influence. It was a little choppy, not particularly well written and lacked some continuity. It WAS helpful, but if it had been much longer, would probably not have been worth the the read.

As it was, with only 2-3 hours of reading time, it was a worthwhile investment, especially since it was free.

Guess that wasn't a rousing endorsement, huh?